Our store is located in Tirau, South Waikato. We also have a store dedicated to one-of-a-kind vintage pieces at 11 Main Road, directly across from our main store.

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The main shop is open Monday to Friday 10:00am–4:00pm and weekends 10:00am–3:00pm, and the vintage shop on Main Road is open 7 days a week from 10:00am–3:00pm.

While we do not offer in-store consultations or design services, our staff are happy to assist with any questions to the best of their knowledge.

For the comfort and safety of all our customers, we prefer that pets not be brought into the store. However, service animals are always welcome.

Unfortunately, we do not offer gift wrapping in-store.

We currently only offer shipping within New Zealand and do not ship overseas.

We offer courier or freight carrier shipping, and alternatively, you can choose to pick up your order in-store.

You will always receive an email with a link to track your order once it has been shipped. Alternatively, you can also find the tracking link on our website.

Track your Order

Yes, we can change the shipping address on our end. If you need to update your address after placing an order, please contact us as soon as possible, and we'll make the change for you before the order is shipped.

Unfortunately, we do not offer free shipping. As a small rural store, we need to charge for shipping to cover costs. We appreciate your understanding!

Orders typically arrive within 1-3 working days. However, if your address is in a rural area, it may take an additional 2 days.

If your order is damaged during shipping, please contact our online help team at online@nottinghillinteriors.co.nz as soon as possible with images of the damage. We’ll work with you to resolve the issue.

Currently, our system doesn’t support shipping to multiple addresses in a single order. You would need to place separate orders for each address. If you have any questions, feel free to contact us!

We do not offer standard same-day shipping, but we can arrange overnight shipping if you contact us directly.

Yes, 99% of our products are available both in-store and online.

To place an order online, simply browse our website, add your desired items to the cart, and follow the checkout process. If you need any assistance, feel free to contact us!

Absolutely! You can shop online and choose to pick up your order in-store.

If the button says 'Add to Cart,' the item is in stock and available for purchase. If it says 'Enquire,' the item may need to be ordered in, we may inform you of the next reorder date, or it could be sold out. Feel free to reach out if you have any questions!

Yes, we offer Afterpay! To sign up, simply click the link below.

Sign up for Afterpay

Yes, you can pay with PayPal, credit/debit card, or other payment methods on our website.

You can update your billing or shipping information by logging into your account on our website and editing your details from your profile

Once an order is placed, it cannot be modified from your end. If you need to cancel or modify your order, please contact us as soon as possible. Once the order has been shipped, we are unable to offer refunds.

Give us a call on 07 883 1777 or email us at info@nottinghillinteriors.co.nz

If you see a 'Please Enquire' button, it means the item may be out of stock, or we might need to order it in for you. Feel free to reach out to us, and we’ll provide you with more information, including potential restock dates!

Yes, we offer e-gift cards for online purchases, which can be bought directly on our website. We also have in-store vouchers available, but these can only be purchased in-store.

As per our Terms and Conditions, we do not provide refunds for items purchased on sale from our outlet or during promotional periods — a store credit will be issued instead.

A pre-order allows you to order an item before it becomes available. You’re essentially reserving the product in advance, and we’ll ship it to you as soon as it’s in stock.

Pre-orders are available only for select items. If an item is available for pre-order, the button will say 'Pre-order.' Simply click the button and follow the checkout process to reserve your item.

The estimated shipping date for your pre-order will always be stated on the product page. Please note that these dates may change, and you will be notified if there are any updates.

Yes, you can cancel your pre-order. Please contact us before the item has been shipped, and we will assist you with the cancellation.

You will receive an email notification when your pre-order item is available and ready to ship.

Yes, you can purchase other items alongside a pre-order. Simply treat it as a normal product, and all items will be shipped together once the pre-order item is available.