Shipping

NEW ZEALAND DELIVERY

All domestic orders are sent via Post Haste or PBT Couriers and are usually dispatched within 1-3 days from the date you place your order. Your delivery time frame will depend on our stock levels. We might need to order an item in for you, which is why some item’s expected dispatch time is 5-14 days.

Delivery charges are as follows:

North Island (max 3kgs) $5.00

South Island (max 3kgs) $10.00

Rural Delivery is an extra charge of $5.00

Please note that we may contact you for an extra delivery charge if you place an order and it exceeds 3kgs.

Please note we don't currently ship outside of Zealand 

 

DELIVERY METHOD

We ship online orders to New Zealand addresses using Post Haste or PBT Courier service. All deliveries require a signature upon receipt.

If you would like your order to be left at your designated delivery address without a recipient's signature you must state this in the delivery instructions when you complete the checkout. Please be aware that deliveries left at an address without a signature are done so solely at the recipients own risk. In this instance, Notting Hill Interiors accept no responsibility for any damage or theft of the parcel and its contents. 

Click & Collect

Click & Collect is available at our check out. You will get an email when your goods are ready to be collected, usually within 24 hours. 

 

LARGE FURNITURE

For ALL larger items + in store collection: You may choose to collect your own furniture in person from our store. If so, you will need to liaise with us regarding time frames & logistics prior to collection.

Alternatively we can arrange a freight quote for you with our preferred carrier. Call us on 07 883 1777 for these arrangements.

Online Orders

Please note if purchased online there will be an additional freight charge. Once your order is placed, we'll be able to put together a shipping quote for you. Please enquire with the Notting Hill Team team if you would like an approximate quote for shipping prior to purchase.

 

Freight Carrier Important Information

1.You must inspect the goods on delivery prior to signing, if for some reason you cannot inspect the goods do not sign , instead, you must write on the delivery docket ‘’subject to inspection’’ . If goods are damaged and you have signed, no claims can be made or accepted

2.If you haven’t signed and have written subject to inspection on the delivery docket and the goods ARE damaged you must report the damage made in transit to Notting Hill Interiors within 24 hours.

3.Payment of goods and delivery cost must be paid in FULL prior to delivery

4.Door to Door Service Only. Items may be Flat packed.

Customer to Pick Up

1.You must notify us 24 hours prior to picking up your goods.

2.Once you have taken the goods from our premise and are in transit with you we will not accept any damages that may occur please inspect your goods prior to leaving the premises

3.Collection of ordered goods must be collected within 14 days of arrival to our store. If it exceeds 14 days, storage fees may/will apply.

RETURNS POLICY

View our online Returns Policy and find information on how to return your item here