FAQ

No, not all stock seen on our website is available to view on our showroom floor. If you wish to view a particular piece you MUST contact us at least 24 hours prior. We will either confirm whether it is available to view or we will arrange a viewing of the item (if the item is in stock) for you at a set time and day. 

Items that are large or difficult to send, such as furniture, can’t be purchased online due to variable freight costs. If you’d like to purchase something large or heavy, please call or visit us for a delivery quote. 

If we have it in stock,Yes. However please contact us 48 hours prior so we can have it ready for you to view as not all stock is on our showroom floor. 

This means we dont currently have stock of the item on our showroom floor but we can order this in for you from our NZ suppliers. Please note that back order dates may apply. 

At Notting Hill Interiors we take great pride in keeping up with the latest trends which means we have new products and styles arriving in store all the time. We do our best to display our core collections that are available in-store on our website, but sometimes you may find some extra items in store. If you can’t find what you’re looking for online, please contact us and we can help you. 

Our stores accept cash, Eftpos or credit card (Visa, MasterCard, Q Card, GemVisa.

Our online store accepts Mastercard, Visa, Q Card, and GemVisa. Payments are securely processed through Payment Express.

You can call us on 07 883 1777 and talk to our friendly staff members or email us at info@nottinghillinteriors.co.nz

Yes! You can purchase in store over the counter or purchase an E-voucher online. 

Gift Cards expire after 24 Months

If you believe there is damage to the products you've ordered, please contact us within 48 hours. It is helpful to us processing your claim if you can send us some pictures showing the damage.

At the time of purchase, we will let you know approximately when the order will arrive. A member of our team will contact you in advance if the order cannot be delivered in full at the time.

We try our best to ensure the colour in the image is an accurate representation of the colour of the product, but it can appear slightly different depending on the screen you are viewing it on.

If you haven’t received your parcel after the expected delivery time, please check its progress via the tracking link in your order confirmation email. If you can’t find your tracking link or there’s a delay or problem with the shipping, please email info@nottinghillinteriors.co.nz with your order details and we’d be happy to look into it for you.

At this stage we do not offer international shipping outside of New Zealand